What is authentic leadership? Authentic leadership is leadership that is genuine, real, and relatable. Authenticity is not an innate trait but instead a perception – followers will perceive someone to be authentic, perhaps due to their sincerity, transparency, trust...
Want to know how to coach someone? A good place to start is to acknowledge the dilemma of how to set high standards and get people to perform, whilst at the same time allowing people to make mistakes and learn to improve. It’s a constant challenge for coaches and one...
With most businesses having made the move away from yearly performance reviews to continuous or ongoing performance evaluation, giving feedback assumes an even more important role in shaping good relationships at work, achieving performance goals, and helping people...
When conflict arises in the workplace, either between yourself and a colleague or between teams, it can quickly escalate and have a knock-on effect on other’s moods, creating an unpleasant atmosphere for everyone. Follow these tips on managing conflict at work,...
When thinking about how to manage difficult employees, first consider what you mean by “difficult”. People might describe “difficult” as those who: Struggle to get along with others Are confrontational or overly aggressive Lose control of their emotions easily,...
