Want to know how to coach someone? A good place to start is to acknowledge the dilemma of how to set high standards and get people to perform, whilst at the same time allowing people to make mistakes and learn to improve. It’s a constant challenge for coaches and one...
With most businesses having made the move away from yearly performance reviews to continuous or ongoing performance evaluation, giving feedback assumes an even more important role in shaping good relationships at work, achieving performance goals, and helping people...
What does “finding a job you’ll love” mean? Having spoken to thousands of people in different jobs, at different stages of their career, we think it comes down to a few essentials. You find the work satisfying and it stimulates a desire in you to do good work You use...
Onboarding a new employee is an important part of life as a manager. If you’ve just hired from outside the organisation, there’s a chance that for that new person, the first few weeks will be feeling a mix of excitement and fear. You want them to come away with a good...
When conflict arises in the workplace, either between yourself and a colleague or between teams, it can quickly escalate and have a knock-on effect on other’s moods, creating an unpleasant atmosphere for everyone. Follow these tips on managing conflict at work,...
